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InouboAvailable (beta)

Inoubo dashboard

Your dealerships’ inventory and what it produces — vehicle views, leads, calls, appointments and sales — in the same dashboard as your advertising and your website.

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InouMetrixInoubo data in InouMetrix

Metrics

  • Page views
  • Leads
  • Calls
  • Appointments
  • Unique conversations
  • Conversations received
  • Conversations assigned
  • Conversations answered
  • Unanswered conversations
  • Conversations answered by INOU AI
  • Conversations answered by an employee
  • INOU AI then employee handover
  • Measurable SLA delays
  • SLA delays met
  • Measurable first responses
  • First responses under a minute
  • First responses in 1–5 minutes
  • First responses in 5–15 minutes
  • First responses in 15–60 minutes
  • First responses in 1–4 hours
  • First responses in 4–24 hours
  • First responses after 24 hours
  • Median first response time
  • First response time — 90th percentile
  • Median human first response time
  • Human first response time — 90th percentile
  • Median INOU AI first response time
  • Median substantive response time
  • Substantive response time — 90th percentile
  • Median first response time (business hours)
  • First response time (business hours) — 90th percentile
  • Median assignment-to-response time
  • Assignment-to-response time — 90th percentile
  • Median INOU AI handoff-to-pickup time
  • INOU AI handoff-to-pickup time — 90th percentile
  • INOU AI handoffs requested
  • INOU AI handoffs accepted
  • INOU AI handoffs abandoned
  • Conversations resolved (Inoubo)
  • Conversations reopened
  • Conversations escalated
  • Customer messages
  • Employee messages
  • INOU AI messages
  • Automatic messages
  • Follow-ups
  • Messages sent (unconfirmed)
  • Messages delivered
  • Messages read
  • Messages failed
  • Messages with unknown status
  • Conversations linked to a lead
  • Responses rated
  • Leads forwarded to the dealership (cohort)
  • Qualified conversations (cohort)
  • Confirmed appointments (cohort)
  • Appointments with a known outcome (cohort)
  • Confirmed showroom visits (cohort)
  • Confirmed sales (cohort)
  • Leads with a known outcome (cohort)
  • Leads received (Inoubo)
  • Leads forwarded to the dealership
  • Qualified leads
  • Appointments proposed
  • Appointments confirmed
  • Confirmed showroom visits
  • Appointment no-shows
  • Test drives
  • Confirmed sales (Inoubo)
  • Lost leads
  • Service requests resolved
  • Team available time
  • Declared available time
  • Technical presence
  • Automatically away time
  • Unobservable time
  • Availability denominator
  • Availability outside business hours
  • Team sessions
  • Conversations assigned (per employee)
  • Human first responses (per employee)
  • Measurable SLA delays (per employee)
  • SLA delays met (per employee)
  • Available time (per employee)
  • Availability denominator (per employee)
  • Technical presence (per employee)
  • Sessions (per employee)
  • Journey sessions (Inoubo)
  • Engaged journey sessions
  • Sessions with a click ID
  • Converted sessions
  • Leads from journeys
  • Vehicle detail views
  • Vehicle-linked leads
  • Vehicle-linked appointments
  • Vehicles withdrawn (declared)
  • Removals with unknown outcome
  • Vehicles sold (declared)
  • Price changes (Inoubo)
  • Requests per vehicle (deduplicated)
  • Requests — Facebook Marketplace
  • Requests — Inoubo.com
  • Requests — dealer website
  • Requests — other channels
  • Requests — web, site undetermined
  • Multichannel requests
  • Opportunities from requests
  • Won opportunities (requests)
  • Showroom visits (Logbook)
  • Test drives (Logbook)
  • Visits with a trade-in
  • Rotation turns taken
  • Appointment visits
  • Sales noted at the visit
  • Call-to-action clicks
  • Call button clicks
  • Calls received (Inoubo)
  • Connected calls
  • Missed calls (Inoubo)
  • Callbacks
  • InouCare analyses started
  • InouCare analyses completed
  • Vehicles covered by the programme
  • Maintenance views
  • InouCare reports
  • InouCare service requests
  • Inoupédia views
  • Inoupédia searches
  • Inoupédia interactions
  • Inoupédia to inventory
  • Inoupédia to contact
  • Conversion events observed
  • Events sent to ad platforms
  • Conversions accepted by ad platforms
  • Successful audience exports
  • Failed audience exports
  • Facebook Page rating (/5)
  • Facebook Page ratings
  • Positive recommendations (Page)
  • Negative recommendations (Page)
  • Marketplace seller rating (/5)
  • Marketplace seller ratings
  • SLA compliance
  • INOU AI handoff acceptance rate
  • Share of conversations linked to a lead
  • Average response quality score
  • Qualification rate
  • Confirmed appointment rate
  • Appointment show rate
  • Lead sale rate
  • Outcome coverage
  • Team availability
  • SLA compliance (per employee)
  • Availability (per employee)
  • Journey conversion rate
  • Leads per detail view
  • Connected call rate
  • InouCare analysis completion rate
  • Inoupédia to contact rate
  • Conversion transmission rate
  • Conversion acceptance rate

Breakdowns

  • Date
  • Location
  • Channel
  • Department
  • Source
  • Campaign
  • Request type
  • Human / AI intervention
  • Business hours
  • Evaluator
  • Grid version
  • Employee
  • Outcome evidence
  • Outcome author
  • Team
  • Denominator
  • Medium
  • Landing page
  • Condition
  • Call to action
  • Placement
  • Integration
  • Content type
  • Provider
  • Event name
  • Measurement method
  • Visit type
  • Visit outcome
  • Rotation

What you track with Inoubo

Your dealerships, nothing to copy

Connect your Inoubo account and choose your dealerships on Inoubo. Each dealership becomes an account: read alone, compared or added up, and the widget says so.

Inventory kept up to date

Price, mileage, photos, listing and status of each vehicle (available, sold…), and the day’s figures, arrive every five minutes.

Marketing set against sales

With InouMetrix Analytics (early access): cost per sale, CRM cost per lead, views and leads per vehicle in stock.

Connect it in four steps.

  1. Create your InouMetrix account: the Free plan asks for no credit card.
  2. In the app’s Connexions page, choose Inoubo, then “Connecter mon compte Inoubo” (connect my Inoubo account).
  3. On Inoubo, choose the dealerships to share with InouMetrix.
  4. Add a widget: choose the account, the campaign, the metric and the chart.

Good to know

  • Push only: InouMetrix shows what Inoubo sent, from the day it was connected.
  • One data source among others: InouMetrix runs normally when Inoubo is disconnected.

Inoubo, beyond its own numbers

  • InouMetrix Analytics · early access

    Metrics no platform gives alone, with Inoubo:

    • Cost per lead (CRM)
    • Cost per appointment
    • Leads per vehicle in stock
    • Views per vehicle in stock
    Learn more

  • InouMetrix AI

    Ask about Inoubo’s numbers: InouMetrix AI compares them with the previous period and cites each one.

    Learn more

  • Reports

    Inoubo widgets go out in your PDF, Excel or Word reports, in one click or scheduled (Basic and Pro plans).

    Learn more

Frequently asked questions.

Do I need to be a car dealer?

Inoubo serves car dealerships. InouMetrix serves every industry: Inoubo is one source among others.

Do the figures go back in time?

No: InouMetrix shows what Inoubo has sent it, from the day of the connection.

With Inoubo, in InouMetrix

Your Inoubo dashboard, in minutes.

Create your account, connect your accounts, add your widgets. The Free plan never expires.

Start for free See pricing